Gold Level

ConServe

ConServe is a top performing collection agency with the numbers to prove itWe specialize in providing customized collection solutions for Higher Education, Guaranty Agencies, Private Lenders, State and Local Municipalities, Commercial and Consumer Markets.  Our intense focus on ethics and compliance enables us to be repeatedly ranked #1 with our Clients.

Higher One Inc.

Founded in 2000, Higher One, Inc. is a leading company focused on helping college business offices manage operations and provide enhanced service to students. Through a full array of services from refunds, payments, electronic billing, payment plans and more, Higher One works closely with colleges and universities to ensure students receive Financial Aid refunds quickly, can pay tuition and bills online, make on-campus and community purchases, and learn the basics of financial management.

Higher One provides its services to distinguished public and private higher education institutions throughout the country to approximately 5.3 million students.

Silver Level

EOS CCA

EOS CCA is headquartered just outside Boston in Norwell, Massachusetts, with strategically located regional centers throughout the United States. We are the U.S. Receivables Management Division of the EOS Group, one of the leading international providers of accounts receivable financial services encompassing over 40 subsidiaries and more than 5000 professionals worldwide. EOS CCA Specializes in working with Colleges and Universities collecting overdue and delinquent accounts. Since 1991 the company has grown to become a one-stop service provider, whether it be default prevention or the more complex collection account. We support Pac West and its’ members in its’ mission andto assist in this most worthwhile endeavor.

Bronze Level

Nelnet Business Solutions

Nelnet Business Solutions (NBS) delivers campus commerce services including eBilling & ePayment, actively managed tuition payment plans, commerce management, cashiering, student refunds, and state-of-the-art information management technology. 
 

Windham Professionals

Since 1982, Windham Professionals, Inc. has been servicing the higher education industry by providing specialized collection services including skip tracing, asset/liability searches, credit bureau reporting and litigation services.  Over the last twenty-nine years we have developed a comprehensive understanding of Federal loan programs and the Federal, State, and local regulations applicable to our industry.  We are authorized to collect in all 50 states.  Windham currently provides collection services for more than 500 College and University clients, several private loan programs, and 13 Guarantors.


Windham has distinguished itself with high rates of recovery, quick response times, and a highly skilled staff of professional debt collectors and a support staff that allows Windham Professionals to be the best collection service our clients ever use.  Windham is proud to be an active member of this exciting industry.

Williams & Fudge

Williams & Fudge was founded in 1986 with the purpose of serving the higher education community. We aid colleges and universities in the recovery of education-related receivables. Specific debt types include Perkins loans, tuition, campus-based institutional loans, several alternative loans and other miscellaneous accounts receivables such as parking, library fines and room and board. From our single office in Rock Hill, SC, Williams & Fudge collects from students located all over the United States and in many foreign countries. This one-office concept promotes excellent communications between our clients and our account representatives. This also ensures the supervision and education needed to attain the best possible collections.

Account Control Technology

Account Control Technology, Inc. (ACT) specializes in debt management and collection solutions for student loans and campus-based receivables. Since 1990, ACT has been a recognized leader in the educational debt collection community with extensive experience serving our nation’s colleges and universities, state guaranty agencies, and the U.S. Department of Education. Nation-wide licensing enables ACT to service clients and account holders in every state and time zone from our four U.S. locations: Canoga Park, California; Bakersfield, California; San Angelo, Texas; and Mason, Ohio.


ACT works hard to earn the trust and respect of every client, account holder, and employee. We provide outstanding service and—most importantly—exhaustive, ethical collection efforts. We apply our best efforts and resources every step of the way to exceed performance and service expectations. 

Sponsor Level

Coast Professional

Coast Professional, Inc. has been servicing institutions of higher learning exclusively for over 35 years.  Coast offers world class facilities across the nation to ensure maximized recovery of all accounts.   Dedicated service teams, specialized recovery agents, and experienced sales professionals make Coast the premiere Educational Receivables agency in the nation.  

ECSI

ECSI has been supporting the Federal Perkins Loan Program since 1972. ECSI is capable of providing/performing billing, borrower contact, accounting, entitlement processing, adjustments, payment processing, loan reporting, training for University personnel and due diligence support for Federal Perkins, Health Professions, Nursing and Institutional loan programs. The services provided will be in full compliance with regulations and guidelines established by the U.S. Department of Education; the Federal Trade Commission; and all other applicable Federal, State and Institutional Regulations and guidelines and to protect the integrity of the data. ECSI has pioneered the combination of billing, collection and accounting on one integrated system.

Reliant Capital Solutions

Reliant Capital Solutions, LLC is a full service Accounts Receivable Management Company specializing in Campus Based Higher Education debt recovery. Backed by decades of experience and founded in March 2007, Reliant provides collection services for over 125 colleges and universities throughout the United States.  Reliant effectively manages thousands of delinquent Federal and Institutional loans as well as delinquent Tuition and Miscellaneous accounts for both private and state institutions with student populations ranging from 1,000 to more than 100,000.

Progressive Financial Services, Inc.

We are proud of our relation with PacWest-SFS.

Progressive Financial Services, Inc. has been in education collections since 1995; with offices in Arizona,
Pennsylvania, and South Dakota. We offer world class customer service! Progressive specializes in recovering Perkins and tuition/accounts receivables. Our motto of "Mediation, not Confrontation" sets us apart from competitors. We offer competitive rates, recoveries and have a quality reputation.

Sallie Mae

For over 40 years, Sallie Mae has been a leader in financial assistance and payment solutions for Higher Education. As your campus solutions partner, we'll deliver highly scalable, integrated outsourcing solutions that are able to stand alone or work together - without a large investment of time, money or resources required from your school. Sallie Mae Campus Solutions include: Refund Disbursement Services, Tuition Payment Plan Services, Electronic Bill Presentment and Payment Service, Electronic Payment Gateway, Shopping Cart Service and 1098-T Tax Processing.

NCO

NCO Education Services has served clients in higher education, recovering delinquent educational accounts, for over 43 years. Hundreds of colleges, universities, guaranty agencies, lenders, and servicers count on NCO collection programs to reach student borrowers with sensitivity, while acting in the best interest of our clients.

We have personnel and call centers that are 100% dedicated to the higher education industry, giving us unparalleled expertise in designing, implementing, and managing outsourcing programs that meet the unique needs for our education clients. NCO works to provide best in class servicing solutions for various types of higher-education receivables, including Perkins Loans, tuition and fees, parking fines, and other miscellaneous receivables. We value your students and treat them with respect, working with them to reduce their debt while increasing cash flow for our clients.

NCO offers a full range of services to the higher-education sector, including:

  • A complete suite of CRM & Collections solutions
  • Campus-based solutions such as: Texting, IVR/IVM, and call center staffing to help you more efficiently communicate with your students
  • University Accounting Services (UAS)
    Student Loan Billing Servicing
Second Alliance, Inc.

At Second Alliance, our goal is to provide quality service to the educational community. We collect campus based receivables, and nothing else! Our experienced team of collectors knows the most direct route to helping students resolve their financial obligations as quickly and painlessly as possible. We do this by extending a customer service approach and then educating student in financial literacy. Second Alliance is large enough to handle all of your receivables needs and small enough that you can still talk to the president!

Tuition Management Systems

TMS is a leading provider of innovative education payment services for Higher Education and private K-12 educational institutions. Founded in 1985, TMS continues to be driven by their original mission of “Helping Families Afford Education® and Helping Schools Prosper”. Currently serving over 800 member schools nationwide, TMS provides solutions that reach across the entire breadth of the tuition payment continuum through a customized suite of products that focus on affordability and best-in-class customer service. TMS supports this mission with product offerings that include the industry-unique BorrowSmart® Affordability Counseling, Payment Plans, Payment Portals, Tuition Billing Production and Presentment Services, Refund and Disbursement Management solutions and more

TouchNet

More than 700 colleges and universities rely on TouchNet to automate, streamline, and secure campus commerce transactions. Since 1989, we help institutions save, make, and manage money better by providing them with the broadest selection of commerce management software and services available to Higher Education. Today, TouchNet® U.Commerce™ is the premier software solution for automating Business Office operations and enabling secure eCommerce throughout the campus enterprise. TouchNet sets the curve in efficiency, technology, and trust.

ERS

For over 23 years Enterprise Recovery Systems, Inc. (ERS) has specialized in the recovery of delinquent student debt for over 300 Colleges & Universities. As a specialist in Higher Education, ERS has a keen understanding as to the needs of the clients that we serve. ERS’ professional staff not only provides the highest level of recovery in the industry but also provides an award winning customer service team. Let ERS tailor a customized solution to meet your recovery needs!

General Revenue Corporation (GRC)

GRC is pleased to support California Higher Education Institutions through our association with PacWest. As one of the largest and most successful college and university focused collection agencies in the country, and one of the few agencies with the financial backing of a Fortune 500 company, Sallie Mae, we offer unmatched financial stability, technology resources and stringent compliance protocols. GRC is excited about celebrating 30 years of history and experience providing collection contingency services to colleges and universities nationwide. For more information visit us online.

RMS, Recovery Management Services, Inc

Recovery Management Services, Inc. is a full service collection agency that has been serving the higher education community since 1998. Our sole focus is the highly specialized area of higher education collections. RMS offers years of experience resulting in high recoveries, excellent customer service and a professional, ethical approach to our client’s accounts. The RMS staff is well trained and highly knowledgeable in all aspects of collecting campus-based debt. Our clients have online access to accounts and reports. Online borrower payments at www.rmsepay.com. RMS will manage all of your collection needs; from pre-collection billing to nationwide litigation.

Multicard

Multicard US is part of a global community of leading identification integrators. We strive to be the frontrunners in integrated, Smart ID solutions for Government, Education, Healthcare, Corporate, Financial and Retail markets. Multicard works with customers to design, build, install and support open standards-based ID systems using a range of ID applications and technology options, from proximity cards to smart chip-based credentials to NFC, to ensure investment in existing systems can be maximized even as newer and more effective approaches are incorporated. We offer ongoing life-cycle support to make certain you are never without a crucial component to your ID program. Multicard offers: One-Card Solutions, Electronic Security Solutions, Public Safety Access Control Solutions, Financial applications including financial aid reimbursement, Web-based Identification, Credentialing, and Visitor Management Solutions, Transit integration, Logical Access, Grant Tracking, Meal Plans & Dining Services, Event Ticketing/ Tracking, Mobile Badging Stations, Laundry/Vending and many more solutions.

Multicard US is a business unit of the Identive Group, a publicly traded company focused on building the world’s signature company in Secure ID. The Identive Group business units offer a range of products and services along the value chain of identification-based technologies – from core RFID components to fully integrated identity management systems. Identive Group products, software, systems and services address the markets for identity management, physical and logical access control, near field communications (NFC) and a host of RFID-enabled applications. Identive customers include several verticals such as national, state and local governments, as well as leading companies in the enterprise, consumer, education, healthcare and transportation sectors.

Western Union

Western Union Business Solutions offers a comprehensive suite of services to educational institutions around the world, allowing schools of all sizes to more effectively manage their incoming student payments, outgoing funds to overseas staff and suppliers, and short- or long-term exposure to market fluctuations. We currently serve over 500 global institutions with a sophisticated array of solutions backed by an unparalleled financial network and the dedicated support of experienced FX specialists.

NCC Business Services Of America, Inc.

NCC Business Services of America, Inc. is a national collection agency founded in Jacksonville, Florida in 1986 with the systems, processes and people to improve your student account management. Our smart debt collection system will help you and your student accounts personnel achieve greater efficiency, regardless of the size of your student population. Quality performance, technological advancements and compliance strategies make us the right collection agency for you.