Steering Committee

Point Loma Nazarene University

Monique brings experience and dedication to her Director of Student Financial Services role at Point Loma Nazarene University. With 9 years in the field, Monique is passionate about leading and mentoring her team. She actively contributes to the organization's systems development and is her office's Google Guru. She's committed to fostering student success and accountability.

Monique was drawn to the PacWest committee at her first event while still in her first year as a director at PLNU. She had the chance to attend other conferences, but this one felt different—it was clear there was a strong sense of community. A firm believer in learning through involvement, she decided to join and deepen her understanding of the leadership role she had taken on at PLNU, all while connecting with others in the field. She remains grateful for that decision and the valuable relationships and work she’s contributed to while serving on this committee.

In her free time, Monique enjoys making tasty meals, diving into thought-provoking books, getting absorbed in movies, and enjoying lively game nights with loved ones.

University of La Verne

Kayla Dalton is the Sr. Collections Analyst at the University of La Verne. She has worked in higher education receivables for 12+ years including both the private and public sectors as well as working in client services for a third-party collections agency whose focus was higher education receivables. Kayla joined University of La Verne in September 2024 after working for Cal State University, Bakersfield for 10 years. She met the director of Student Accounts at La Verne during the 2024 Pacwest SFS conference in Palm Springs, the start of what she expects to be a long, fruitful career with the university. She is currently responsible for the delinquent student accounts portfolio including analytics, reporting and managing receivables. As a PacWest committee member, Kayla is most excited to continue building invaluable relationships with counterparts from other universities as well as encouraging new and veteran members to do the same, providing the opportunity to become the best they can be in their current roles.

California State University, Northridge

Rosemary Irvine has been in student financials for 20 years; serving both private and public institutions. She is currently serving as Director of Student Financial Services at California State University, Northridge. She is passionate about affordable education initiatives and the first-generation experience. During her free time, she likes to spend time with her rambunctious bulldog, roaming Disneyland, and diving into a good book with a cup of coffee. Rosemary’s words on Treasury position: PacWest hosted my first conference, and I always valued the knowledge shared. As I developed my career, I knew I wanted to give back to the organization, the Treasury position was a natural fit for someone who enjoys metrics, excel sheets, budgeting and projections. It’s been a rewarding opportunity to learn the various aspects of putting on a Conference and the development of PacWest as it continues to support member development.

Nelnet Campus Commerce

Rogé Karma is the Account Executive and Customer Relationship Manager for Nelnet Campus Commerce in the Pacific West region. With over eight years of experience at Nelnet, Roge is dedicated to ensuring the success and satisfaction of higher education partnerships. His role involves fostering relationships with new and existing partners, understanding their unique needs, and identifying ways Nelnet can better support these institutions, their students, parents, and communities. Rogé has been serving the higher education sector since 2010, primarily in the adaptive learning software space at McGraw Hill and Cengage Learning before joining Nelnet Campus Commerce. His passion for higher education is deeply personal, rooted in his father’s immigration journey to the United States and his family’s achievement as first-generation college graduates. Roge has instilled this commitment to education in his family, including his five sons—among them, identical quadruplets—who are now in their late 20’s. His non-working time is filled with the family dogs, music, or ice hockey. 

San Jose State (ret.)